LVUP.GG is korean E-sports league platform.
The purpose of this document is to help overseas users sign up for LVUP.GG and complete mandatory identification process.
In order to participate in tournaments held in LVUP.GG, the users must undergo identification process as required by the law of the Republic of Korea. Those who are not Korean citizen should submit their passport information for identification.
[Passport Image Guideline]
① When submitting the image, please mask (do not expose) your passport number.
② The image should clearly show all information except for the passport number.
[Identification Process]
① If you click the link below, you could find this page.
https://help.lvup.gg/hc/ko/requests/new
② Enter the email address you verified when you signed up. If you don’t remember the email address, you could check it on My-page.
③ Enter your LVUPGG login email address. You could also check it on My-Page. Please make sure you have entered it correctly.
④ Enter your LVUPGG nickname. You can find it on My-page.
⑤ Enter the subject you would like to request. Simply “Overseas Users Identification Request” is enough :)
⑥ Enter your full name in the same order as it does on your ID card.
⑦ Press the button and attach your ID card image.
⑧ Press the red button on the bottom to submit the identification request.
[Note]
① We'll send you an e-mail with feedback on your request within 2 working days.
② The submitted personal information is used for identification purposes only, and shall be discarded once the process is complete. (regardless whether accepted or rejected)